Customer Feedback

Compliments, complaints & suggestions

At Clarendon Homes, we’re committed to providing the best experience possible in home building. As a valued customer, we take all your feedback seriously, both the good and not so good. Whatever your concern, our goal is to resolve it as swiftly and efficiently as possible. Here’s how our process works.

Get in touch

Complete the feedback form on this page with as many details as possible about your enquiry. A relevant Clarendon team member will respond to you within 3 working days to help resolve the issue. As a further commitment, we’ll also follow up to see if your concern has been resolved to your satisfaction.

Feedback Pathway

Lodge customer feedback via website
Acknowledgement email sent
Feedback received by Clarendon's dedicated team
Response from Clarendon Management within 3 days
Follow-up to ensure customer satisfaction within 30 days

Doing it better

While we love compliments (feel free to hand one out if we’ve earned it), we understand it might be a suggestion or a niggling complaint that has led you here. We sincerely want to get it right for you every step of the way. Let us sort it out.