Compliments, complaints & suggestions

At Clarendon Homes, we’re committed to providing the best experience possible in home building. As a valued customer, we take all your feedback seriously, both the good and not so good. Whatever your concern, our goal is to resolve it as swiftly and efficiently as possible. Here’s how our process works.

Complete the feedback form on this page with as many details as possible about your enquiry. A relevant Clarendon team member will respond to you within 3 working days to help resolve the issue. 

As a further commitment, we’ll also follow up to see if your concern has been resolved to your satisfaction.

While we love compliments (feel free to hand one out if we’ve earned it), we understand it might be a suggestion or a niggling complaint that has led you here. We sincerely want to get it right for you every step of the way. Let us sort it out.

Feedback Pathway



Lodge customer feedback via website



Acknowledgement email sent



Feedback received by Clarendon’s dedicated team



Response from Clarendon Management within 3 days



Follow-up to ensure customer satisfaction within 30 days

Customer Feedback

Please complete this form with details of your feedback or enquiry and a member of the Clarendon Management Team will be in touch shortly.

Attach a file

Your information is collected and will be used and held in accordance with our Privacy Policy. Information you provide will be used for the purpose of assisting your inquiry. If you do not provide this information, we may not be able to help with your inquiry. To access or change your information, please contact us using the details set out in our Privacy Policy.