Terms and Conditions

Facades Disclaimer​

Facade renders used on this website are a style and are for illustrative purposes only and are not house specific. They may demonstrate optional enhancements such as Colorbond roof, rendering and feature brickwork/tiles that are not standard but are available as an optional upgrade. Each facade may look slightly different from one house type to another and not all facades are available on every home. Items such as landscaping, water features and decking are not supplied by Clarendon Homes. Ask your New Home Consultant for full details on standard inclusions on the home and facade you have chosen. Standard facade pricing is based on face brick (and cladding to double storey homes) with roof tiles unless otherwise specified.

Life Time Structure Guarantee

At Clarendon, we care about the craftsmanship of our homes and the service we provide, because we want you to experience a new level of living. Our life time structural guarantee is Clarendon’s belief in the quality of the homes we build, and your assurance that you are building with a leader in the industry.

You’ve worked hard to build the home you’ve always wanted, and it’s only natural you’ll want to be confident that it will withstand the test of time. That’s why Clarendon gives you a life time structural guarantee, so you can have peace of mind and relax in your brand new home.

Clarendon’s guarantee covers major structural element defects, attributable to defective design or workmanship. This includes situations where the defect results in the building or part of the building being unsuitable for use, physical damage to the building or the building posing a threat of physical damage or collapse.

The structural elements of your home are those elements which are essential to the building’s stability and structural integrity, namely, the frame, roof trusses, slab, piers and footings.

At Clarendon, we pride ourselves on the quality and workmanship of our homes. In the unlikely event that you become aware of a major structural element defect in your home, please notify us in writing immediately. If your home is subject to a major structural element defect, it will be fixed by Clarendon at our own cost within a reasonable time after receiving your notice.

There are some conditions under which our guarantee becomes void. These include if you have carried out structural alterations or additions to the property, or if you have transferred/sold the property or if the damage has been caused by a lack of reasonable maintenance or action to minimise damage. You should take care to maintain your home over its lifetime, including, major maintenance activities such as replacing roof tiles after their useful life. This will protect the structural integrity of your home and minimise the likelihood of your guarantee becoming void.

The everyday ageing of your home is also not covered by our guarantee. This includes shrinkage and minor settlement cracks and normal wear and tear. Damage caused by an act of nature which exceeds that allowed for by the relevant Australian Standards or good building practice is also not covered.